Privacy policy

Privacy Policy

Last updated: August 27, 2025

KAMALIA KHADDAR CENTER operates this online store and website, including all related content, features, tools, products, and services, to provide you with a seamless shopping experience (the “Services”). Our store is powered by Shopify, which enables us to deliver these Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Website, Facebook page, or otherwise communicate with us. If there is any conflict between our Terms & Conditions and this Privacy Policy, this Privacy Policy will apply in matters concerning the collection and handling of your personal information.

By accessing or using our Services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

Personal Information We Collect

When we refer to "personal information," we mean any information that identifies or can reasonably be linked to you. Depending on how you interact with our Services, we may collect:

  • Contact details: Name, address, billing/shipping address, phone number, and email.

  • Payment details: Credit/debit card information, transaction records, and billing confirmations.

  • Account information: Username, password, preferences, and settings (if you create an account).

  • Order history: Products viewed, added to cart, purchased, returned, or exchanged.

  • Communication records: Messages or inquiries shared with us via email, WhatsApp, or our contact forms.

  • Device & usage information: Browser type, IP address, cookies, and data about how you interact with our Website.

Sources of Information

We may collect your personal information from:

  • Directly from you (e.g., when you place an order, sign up, or contact us).

  • Automatically (via cookies, tracking tools, or device usage data).

  • From our service providers (e.g., payment gateways, shipping companies).

  • From third-party partners (e.g., marketing or advertising platforms).

How We Use Your Information

We use your personal information to:

  1. Provide and improve services: Process orders, arrange delivery, manage returns, and personalize your shopping experience.

  2. Marketing & promotions: Send you offers, promotions, or new arrivals via email, SMS, or online ads (only with your consent).

  3. Security & fraud prevention: Detect and prevent unauthorized or fraudulent activity.

  4. Customer support: Respond to your inquiries and provide assistance.

  5. Legal compliance: Meet regulatory, tax, and legal requirements.

Sharing of Information

We may share your personal information with:

  • Shopify (as our platform provider).

  • Payment providers & shipping partners (to complete your transactions).

  • Marketing and advertising partners (to deliver relevant promotions).

  • Legal authorities (if required by law).

  • Business successors (in case of merger, acquisition, or restructuring).

We never sell your personal information.

Cookies & Tracking

Our Website uses cookies to improve functionality, analyze traffic, and personalize your shopping experience. You may manage cookie preferences through your browser settings.

Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect information from minors. If you believe your child has provided us with personal information, please contact us so we can delete it.

Data Security & Retention

We take appropriate security measures to protect your information. However, no system is 100% secure. We retain your personal information as long as necessary to fulfill the purposes outlined above or as required by law.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access or request a copy of your personal data.

  • Request corrections or updates.

  • Request deletion of your information.

  • Manage or opt out of promotional communications.

To exercise these rights, please contact us at the details below.

International Transfers

Since our store is powered by Shopify, your information may be transferred outside Pakistan. Shopify ensures that such transfers comply with applicable data protection laws.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, you can reach us at:

📧 Email: kamaliakhadarcenter@gmail.com
📍 Address: Kamalia, Punjab, Pakistan
📞 Phone/WhatsApp: +92 339-9017272